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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Integration & Data Migration | - Integration with backend systems - Data migration templates and mapping |
| Sales Cloud Overview & Scoping | - Functional capabilities of SAP Sales Cloud - Business process scenarios |
| Quotations and Order Management | - Sales quote processing - Order management basics |
| Sales Planning & Forecasting | - Sales target planning dimensions - Forecasting based on opportunity attributes |
| Lead & Opportunity Management | - Opportunity creation and qualification - Lead processing and lifecycle |
| Fine Tuning & Administration | - Workflow and rules for automation - Business roles and access control |
| Account and Contact Management | - Account hierarchy and master data - Contact assignment and relationship handling |
| Reporting & Analytics | - Dashboards and key figures - Analytics work center design |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. Which of the following items can you configure in the Sales Assistant tool in SAP Hybris Cloud for Customer?
There are 3 correct answers to this question.
Response:
A) Service request
B) Task
C) Visit
D) Phone calls
E) Appointment
2. Which of the following initial tasks are required to configure SAP Hybros Cloud for Customer?
There are 2 correct answers to this question.
Response:
A) Define the organizational structure
B) Define the territory structure
C) Define the business roles
D) Set up scoping and fine tuning
3. Which follow-up documents can you create after a visit?
There are 3 correct answers to this question.
Response:
A) Contract
B) Sales quote
C) Service ticket
D) Visit planner
E) Opportunity
4. You want to transfer data from SAP Sales Cloud to an external Web page in an additional browser window. Which mashup type do you recommend?
Please choose the correct answer.
Response:
A) HTML mashup
B) URL mashup
C) Custom mashup
D) Data mashup
5. Which object do you use to assign the security policy for your SAP Hybris Cloud for Customer project?
Please choose the correct answer.
Response:
A) Business User
B) Organization Unit
C) Business Role
D) Employee
Solutions:
| Question # 1 Answer: B,C,D | Question # 2 Answer: A,D | Question # 3 Answer: B,C,E | Question # 4 Answer: B | Question # 5 Answer: A |
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