Facing the CIS-ITSM日本語 exam without confidence usually means facing it without rehearsal. The 200 ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) practice questions at ActualPDF replace uncertainty with repetition, and in 2026 that remains the reliable formula.
ServiceNow CIS-ITSM日本語 Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | Certified Implementation Specialist - IT Service Management (CIS-ITSM) |
| Exam Number: | CIS-ITSM |
| Exam Format: | Scenario-based questions, Multiple Choice (single answer), Multiple Select (multiple answers) |
| Available Languages: | English |
| Related Certifications: | Certified Implementation Specialist - Data Foundations (CMDB & CSDM) Certified Implementation Specialist - IT Operations Management ServiceNow Certified System Administrator |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 60 |
| Passing Score: | Approx 70% (scaled scoring, may vary slightly) |
| Exam Duration: | 90 minutes |
| Exam Price: | $450 USD |
| Recommended Training: | ServiceNow ITSM Implementation Training CIS-ITSM Official Blueprint & Study Guide |
| Exam Registration: | ServiceNow Learning Portal Pearson VUE |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored (OnVUE) or in-person at authorized Pearson VUE test centers |
| Pre Condition: | Must hold Certified Implementation Specialist - Data Foundations (CMDB & CSDM); recommended 6 months ServiceNow platform experience + 6 months implementation experience |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-it-service-management?id=kb_article_view&sysparm_article=KB0011560 |
ServiceNow CIS-ITSM日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Problem Management | 20% | - Problem lifecycle, identification, and investigation - Problem resolution and closure processes - Known error and workaround management - Root cause analysis and documentation |
| Topic 2: Integrations & Advanced Features | 10% | - Platform features: Workflows, Notifications, Reporting - Service Operations Workspace configuration - Integration between ITSM applications - Service Portfolio Management |
| Topic 3: Configuration Management Database (CMDB) | 5% | - CMDB integration with ITSM processes - CI identification, reconciliation, and normalization - CMDB data model, classes, and relationships |
| Topic 4: Incident Management | 30% | - Configuration of incident properties, fields, and states - Assignment rules, escalation, and notifications - Integration with CMDB and other ITSM modules - Incident lifecycle and process flow |
| Topic 5: Change Management | 20% | - Change models, approval workflows, and policies - Change types: Standard, Normal, Emergency - Change scheduling, risk assessment, and implementation - Change success measurement and reporting |
| Topic 6: Request Fulfillment & Service Catalog | 15% | - Service catalog design, items, and categories - Service level agreements for requests - Request lifecycle, approval, and fulfillment processes - Catalog variables, order guides, and workflows |
ServiceNow CIS-ITSM日本語 Exam: FAQ for Serious Candidates
ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) is an official ServiceNow exam, listed under exam code CIS-ITSM日本語. A passing result earns you the Certified Implementation Specialist - IT Service Management certification at the Specialist level. It also ties into Certified Implementation Specialist - Data Foundations (CMDB & CSDM), ServiceNow Certified System Administrator, Certified Implementation Specialist - IT Operations Management, extending its value across your certification roadmap. Employers read this credential as verified competence, which is why it keeps appearing in job requirements.
Expect 60 questions inside 90 minutes on the ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) exam. That pace punishes hesitation, so rehearse it: the ActualPDF software engine simulates the real exam scene, reminds you of the questions you got wrong, and pushes you to re-practice them until the clock stops being your enemy.
Passing ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) requires Approx 70% (scaled scoring, may vary slightly), and the official registration fee is $450 USD. Retakes charge the full $450 USD again, which is why experienced candidates treat preparation as the cheaper exam fee. Verify your readiness with repeated ActualPDF practice scores above the requirement before you commit to a date.
Must hold Certified Implementation Specialist - Data Foundations (CMDB & CSDM); recommended 6 months ServiceNow platform experience + 6 months implementation experience
Requirements evolve, so confirm the current conditions before registering on the official exam page.
Registration for ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) goes through the official channels listed here.
When you schedule, note that the exam is delivered Online proctored (OnVUE) or in-person at authorized Pearson VUE test centers.
ServiceNow recommends the following training for ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) candidates.
Follow any course with the 200 practice questions in the ActualPDF CIS-ITSM日本語 package; the software engine will even remind you which mistakes need another round.
Yes. ActualPDF provides a free download demo of the ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) material, so you can check the content before choosing a version. After purchase, a one-year warranty covers you: the latest version is sent to you as it releases, free for 365 days, and after expiry you can extend the update service at a 50% discount.
Your purchase is covered by a 100% money-back guarantee with clear conditions. Take the ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) exam within 60 days of purchase; if you fail, provide your unqualified result by submitting a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and the full refund is processed within 7 days. The exam must match your product, candidate and payer names must match, and attempts within 3 days of purchase, unused downloads, free materials, and expired orders are not covered. Alternatively, exchange for two other exam products of equal value, free, or wait for updates while keeping your original product's update service.
Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, which works 7/24 and normally replies within two hours. Installation is unlimited across your computers.
The ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) syllabus spans 6 domains, led by Request Fulfillment & Service Catalog (15%), Integrations & Advanced Features (10%), and Problem Management (20%). The complete topic list is published above; candidates who study the map first rarely get lost later.
ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) Sample Questions:
Question 1
変更管理とリリース管理の間の重要な関係は何ですか? (3つお選びください。)
A. 変更管理アプリケーションを使用するには、リリース管理アプリケーションが必要です
B. 変更には計画と承認が含まれます。リリースには、変更の構築、テスト、実行が含まれます
C. 変更には 1 つ以上のリリースを含めることができます
D. 変更管理は、リリース管理を含むガバナンスを提供します。
E. リリースには 1 つ以上の変更を含めることができます
Question 2
ユーザーがナレッジ記事に対してフィードバックを提供できるさまざまな方法には何がありますか?
4 つの答えを選択してください
A. 役に立ちましたか?
B. ピン記事
C. 10 スタースケール
D. 記事へのコメント
E. フラグ記事
F. 5 つ星スケール
Question 3
通知レコードのトリガー条件は何によって生成されるのですか?
A. incident_comments メールスクリプトを使用する
B. イベント作成者への送信を有効にする
C. 送信タイミングタブの条件を変更します
D. 受信者として特定のグループとユーザーを定義します
Question 4
サービス ポートフォリオ分類では、サービス コミットメントはどのレベルに関連付けられていますか?
A. ノード
B. ポートフォリオ
C. 提供
D. サービス
Question 5
変更フローを変更する場合、フローの再利用可能なコンポーネントのライブラリが利用できます。これらのコンポーネントは何と呼ばれますか?
A. フローアクティビティ
B. 属性
C. プロパティ
D. フローアクション
Solutions:
| Question 1 Answer: B,D,E | Question 2 Answer: A,D,E,F | Question 3 Answer: C | Question 4 Answer: C | Question 5 Answer: D |
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