SAP C-C4HL2C-92 Exam Description:

The "SAP Certified Business Associate - SAP C/4HANA Business Processes: Lead to Cash" certification exam validates that the candidate possesses the fundamental and core knowledge required by the SAP C/4HANA consultant profile. This certification proves that the candidate has an overall understanding of SAP C/4HANA and the Lead to Cash process to participate as a member of a project team in a mentored role. This certification exam is recommended as an entry level qualification.

Reference: https://training.sap.com/certification/c_c4hl2c_92-sap-certified-business-associate---sap-c4hana-business-processes-lead-to-cash-g/

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C-C4HL2C-92 Exam Certification Details:

Exam:	80 questions
Sample Questions:	SAP C-C4HL2C-92 Exam Sample Question
Duration:	120 mins
Languages:	English
Cut Score:	64%
Level:	Associate

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SAP C-C4HL2C-92 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Contact-to-Lead	12% - 20%	- Marketing Foundations 1. Marketing analytics 2. Customer segmentation 3. Lead generation 4. Campaign management
Topic 2: Analytics and Integration	8% - 12%	- Reporting and Platform Services 1. Embedded analytics 2. Integration architecture 3. SAP Analytics capabilities 4. Data management concepts
Topic 3: Service-to-Loyalty	8% - 12%	- Customer Retention 1. Customer loyalty concepts 2. Customer satisfaction measurement 3. Experience management
Topic 4: Introduction to the Intelligent Enterprise and SAP C/4HANA	8% - 12%	- Intelligent Enterprise Overview 1. SAP Intelligent Suite 2. SAP C/4HANA portfolio overview 3. Digital transformation concepts
Topic 5: Opportunity-to-Quote	12% - 20%	- Sales Execution 1. Sales process optimization 2. Pricing concepts 3. Product configuration 4. Quotation management
Topic 6: Lead-to-Cash Process Overview	8% - 12%	- End-to-End Business Process 1. Lead-to-Cash lifecycle 2. Integration across SAP solutions 3. Customer engagement journey
Topic 7: Order-to-Service	8% - 12%	- Service Operations 1. Case management 2. Customer service engagement 3. Service request processing
Topic 8: Lead-to-Opportunity	12% - 20%	- Sales Development 1. Sales analytics 2. Account and contact management 3. Lead qualification 4. Opportunity management
Topic 9: Quote-to-Order	8% - 12%	- Commerce and Order Processing 1. Customer purchasing experience 2. Order capture 3. Commerce Cloud capabilities