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Salesforce ARC-801 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Design and Implement B2B Multi-Cloud Solutions ARC-801 |
| Exam Number: | ARC-801 |
| Available Languages: | English |
| Related Certifications: | Salesforce Certified Application Architect Salesforce Certified System Architect Salesforce Certified Integration Architect Salesforce Certified Data Architect |
| Exam Format: | Multiple Choice, Multiple Select |
| Recommended Training: | Salesforce Architect Learning Path (Trailhead) |
| Exam Registration: | Salesforce Credential Registration |
| Sample Questions: |  |
| Exam Way: | Online proctored or authorized test center delivery |
| Pre Condition: | Recommended experience with Salesforce Platform, B2B Commerce, Integration Architect concepts, and related Salesforce Architect certifications. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/architect |
Salesforce ARC-801 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| B2B Commerce and Experience Integration | - B2B Commerce architecture and configuration considerations - Integration with Service Cloud and Experience Cloud |
| Data Modeling and Management | - Master data and data governance considerations - Data architecture across Salesforce clouds |
| Integration and API Strategy | - Middleware and API-led connectivity - REST, SOAP, and event-driven integration patterns |
| Solution Governance and Deployment | - Scalability, performance, and architectural governance - Release management and CI/CD strategy |
| B2B Multi-Cloud Solution Architecture | - Solution design principles for multi-cloud environments - Cross-cloud integration patterns and strategies |
| Security and Identity Management | - Authentication and authorization across clouds - Data security, encryption, and compliance design |
ARC-801 Exam FAQ: Before You Book Your Seat
Salesforce Design and Implement B2B Multi-Cloud Solutions is an official Salesforce exam, listed under exam code ARC-801. A passing result earns you the Salesforce Certified B2B Multi-Cloud Solutions Architect certification at the Expert level. It also ties into Salesforce Certified Application Architect, Salesforce Certified System Architect, Salesforce Certified Integration Architect, Salesforce Certified Data Architect, extending its value across your certification roadmap. Employers read this credential as verified competence, which is why it keeps appearing in job requirements.
Recommended experience with Salesforce Platform, B2B Commerce, Integration Architect concepts, and related Salesforce Architect certifications.
Requirements evolve, so confirm the current conditions before registering on the official exam page.
Registration for Salesforce Design and Implement B2B Multi-Cloud Solutions goes through the official channels listed here.
When you schedule, note that the exam is delivered Online proctored or authorized test center delivery.
Salesforce recommends the following training for Salesforce Design and Implement B2B Multi-Cloud Solutions candidates.
Follow any course with the 114 practice questions in the ActualPDF ARC-801 package; the software engine will even remind you which mistakes need another round.
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Your purchase is covered by a 100% money-back guarantee with clear conditions. Take the Salesforce Design and Implement B2B Multi-Cloud Solutions exam within 60 days of purchase; if you fail, provide your unqualified result by submitting a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and the full refund is processed within 7 days. The exam must match your product, candidate and payer names must match, and attempts within 3 days of purchase, unused downloads, free materials, and expired orders are not covered. Alternatively, exchange for two other exam products of equal value, free, or wait for updates while keeping your original product's update service.
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The Salesforce Design and Implement B2B Multi-Cloud Solutions syllabus spans 6 domains, led by Security and Identity Management, Data Modeling and Management, and B2B Commerce and Experience Integration. The complete topic list is published above; candidates who study the map first rarely get lost later.
Salesforce Design and Implement B2B Multi-Cloud Solutions Sample Questions:
Mask Makers LLC has a traditional sales channel that uses an existing CPQ implementation to process orders. Customers frequently reorder previous purchases quickly and split the order into several deliveries for different locations. Additionally, these customers are given special pricing through Price Books m CPQ based on annual spending and other parameters. The customer currently makes their purchase by sending an email or calling their appointed sales representative, and then waits to receive a quote.
Mask Makers LLC wants to move away from this very manual and time-consuming process. The company wants to provide its customers with a personalized experience that is simplified and streamlined with existing special pricing visible and the option to self-serve- Mask Makers LLC would also like to deliver this within a short timeframe, as business must continue to grow.
Which design approach should a Solution Architect recommend to meet these requirements within the timeframe while adhering to best practices.
- A. Implement B2B Commerce and use the CPQ B2B Commerce Connector to integrate to CPQ. Set B2B Commerce as the Product and Pricing master.
- B. Implement B2B Commerce and use the CPQ B2B Commerce Connector to integrate to CPQ. Allow bidirectional updates to Products and Pricing.
- C. Implement B2B Commerce and build a custom integration to CPQ. Keep CPQ as the Product and Pricing master.
- D. Implement B2B Commerce and use the CPQ B2B Commerce Connector to integrate to CPQ. Keep CPQ as the Product and Pricing master.
Correct Answer: D 🗳️
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The Northern Trail Outfitters (NTO) sales department currently uses Sales Cloud for its Sales team. The management team decided that the Sales team needs to start creating quotes based on the input from the finance department. NTO would like to implement quotes, contracted pricing, and invoicing for its customers. Invoicing will be done based on an agreed billing cycle. The finance department would like to see a report on the invoices sent and track the details of the payments received. NTO also has a need for partners to be able to self-service their pipeline and quoting through a portal.
NTO's internal team decided to use Revenue Cloud and Experience Cloud as its solution.
What should a Solution Architect recommend as NTO begins its implementation?
- A. Advise the client to start with Experience Cloud.
- B. Develop an architectural plan to incorporate Revenue Cloud and Experience Cloud.
- C. Advise the client that Revenue Cloud is the startingpoint.
- D. Select an AppExchange product focused on contract lifecycle management.
Correct Answer: B 🗳️
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Universal Containers (UC) is undergoing a full digital transformation and has chosen Salesforce as one of the main components. UC will use Sales Cloud for online activities, CPQ for quote generation and renewals. B2B Commerce for online orders through its partnerships and vendors, an external ERP for fulfillment and invoicing, and Marketing Cloudfor customer outreach. UC wants to create fluidity between the entire application landscape, and an integration between systems is required.
The applicationisexpected to be able to generate an order based on any of the channels outlined above, and be utilized in UC's outreach to its customers.
Where should a Solution Architect recommend the system of record (SOR) be for all orders going forward?
- A. Salesforce Custom Object
- B. In the ERP Order Object
- C. B2B Commerce Order Object
- D. Salesforce Order Object
Correct Answer: B 🗳️
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Universal Containers uses the Salesforce Platform to track customer payments and any late payments. This is accomplished with an architecture that includes Marketing Cloud, Service Cloud, and an integration to the back-office billing system via MuleSoft. Invoices and payments are mastered in the billing system and exposed to Salesforce via MuleSoft. Notifications about customer payments are orchestrated out of Salesforce and emails are sent via Marketing Cloud. The late payment invoice data is required for service representatives to be able to reference within Salesforce.
What should the Solution Architect recommend when determining the role of each system for a use case of sending payment reminders?
- A. Recommend a trigger from the billing system into Marketing Cloud, which sends customer formatted emails.
- B. Integrate the billing system directly with Marketing Cloud via MuleSoft to trigger based on events from the billing system.
- C. Create cases within Salesforce from the billing system based on payment statues with MuleSoft event orchestration and send payment notifications via Marketing Cloud.
- D. Load the payment and invoicing data within Salesforce from the billing system with MuleSoft, and drive payment notifications via Marketing Cloud.
Correct Answer: C 🗳️
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The business model of Universal Containers (UC) puts a strong emphasis on indirect sales and service processes. UC's customers are primarily distributors, resellers, and service providers who either sell or service products independently,or collaborate with UC on joint opportunities and cases. In the past, collaboration was primarily driven through email but UC wants to bring both service and sales collaboration onto one consolidated platform.
Which solution should a Solution Architect recommend to create better collaboration and visibility for UC employees, resellers, and service partners?
- A. Grant access to resellers and partners by providing Customer Community licenses.
- B. Grant access to resellers and partners by providing Customer Community Plus licenses.
- C. Grant access to resellers and partners byproviding Partner Community licenses.
- D. Grant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses.
Correct Answer: C 🗳️
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