Three versions, one decision: the Nortel Multiservice Switch 7000/15000/20000 Operations and Maintanence package from ActualPDF comes as a budget-friendly printable PDF, a Windows software engine that flags your mistakes for re-practice, and an online version for any operating system. All carry the same 113 920-216 questions.
Nortel 920-216 Exam Overview:
| Certification Vendor: | Nortel Networks |
|---|---|
| Exam Name: | Nortel Multiservice Switch 7000/15000/20000 Operations and Maintenance |
| Exam Number: | 920-216 |
| Passing Score: | 70% |
| Exam Duration: | 90 minutes |
| Exam Format: | Scenario-based questions, Multiple choice |
| Real Exam Qty: | 60-70 |
| Available Languages: | English |
| Related Certifications: | Nortel Network Management Certifications Nortel Multiservice Switch Installation and Configuration |
| Exam Registration: | Avaya Certification & Learning (Nortel legacy programs) |
| Sample Questions: | ![]() |
| Exam Way: | Computer-based exam delivered via authorized testing centers (historically Pearson VUE for Nortel certifications) |
| Pre Condition: | Basic understanding of telecommunications networks and IP networking concepts is recommended. |
Nortel 920-216 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Fault Management and Troubleshooting | - Fault isolation techniques - System diagnostics and log analysis - Alarm monitoring and interpretation |
| System Installation and Initial Configuration | - Initial provisioning and setup procedures - Software loading and system boot process - Basic configuration verification |
| Performance Monitoring and Optimization | - Traffic engineering and optimization basics - Performance counters and metrics |
| Network Services and Protocols | - IP services and routing fundamentals - ATM and legacy transport services - Multiservice traffic handling |
| MSS Architecture and System Overview | - Control plane and data plane fundamentals - Hardware components and system modules - Multiservice Switch 7000/15000/20000 platform architecture |
| Operations and Maintenance Procedures | - Backup and restore operations - Software upgrades and patch management - Routine system maintenance tasks |
Questions and Answers About Nortel Multiservice Switch 7000/15000/20000 Operations and Maintanence
Nortel Multiservice Switch 7000/15000/20000 Operations and Maintanence is an official Nortel Networks exam, listed under exam code 920-216. A passing result earns you the Nortel Multiservice Switch Operations and Maintenance certification at the Professional level. It also ties into Nortel Multiservice Switch Installation and Configuration, Nortel Network Management Certifications, extending its value across your certification roadmap. Employers read this credential as verified competence, which is why it keeps appearing in job requirements.
Expect 60-70 questions inside 90 minutes on the Nortel Multiservice Switch 7000/15000/20000 Operations and Maintanence exam. That pace punishes hesitation, so rehearse it: the ActualPDF software engine simulates the real exam scene, reminds you of the questions you got wrong, and pushes you to re-practice them until the clock stops being your enemy.
Basic understanding of telecommunications networks and IP networking concepts is recommended.
Requirements evolve, so confirm the current conditions before registering.
Registration for Nortel Multiservice Switch 7000/15000/20000 Operations and Maintanence goes through the official channels listed here.
When you schedule, note that the exam is delivered Computer-based exam delivered via authorized testing centers (historically Pearson VUE for Nortel certifications).
Nortel Networks recommends the following training for Nortel Multiservice Switch 7000/15000/20000 Operations and Maintanence candidates.
- Multiservice Switch Operations Training (legacy Nortel/Avaya courses)
- Network Operations and Troubleshooting Fundamentals
Follow any course with the 113 practice questions in the ActualPDF 920-216 package; the software engine will even remind you which mistakes need another round.
Yes. ActualPDF provides a free download demo of the Nortel Multiservice Switch 7000/15000/20000 Operations and Maintanence material, so you can check the content before choosing a version. After purchase, a one-year warranty covers you: the latest version is sent to you as it releases, free for 365 days, and after expiry you can extend the update service at a 50% discount.
Your purchase is covered by a 100% money-back guarantee with clear conditions. Take the Nortel Multiservice Switch 7000/15000/20000 Operations and Maintanence exam within 60 days of purchase; if you fail, provide your unqualified result by submitting a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and the full refund is processed within 7 days. The exam must match your product, candidate and payer names must match, and attempts within 3 days of purchase, unused downloads, free materials, and expired orders are not covered. Alternatively, exchange for two other exam products of equal value, free, or wait for updates while keeping your original product's update service.
Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, which works 7/24 and normally replies within two hours. Installation is unlimited across your computers.
The Nortel Multiservice Switch 7000/15000/20000 Operations and Maintanence syllabus spans 6 domains, led by System Installation and Initial Configuration, Fault Management and Troubleshooting, and MSS Architecture and System Overview. The complete topic list is published above; candidates who study the map first rarely get lost later.
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