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Nortel 920-119 Exam Overview:
| Certification Vendor: | Nortel |
|---|---|
| Exam Name: | NNCSS-Symposium Call Center TAPI/Agent |
| Exam Number: | 920-119 |
| Available Languages: | English |
| Related Certifications: | NNCSS (Nortel Networks Certified Support Specialist) - Symposium Call Center |
| Exam Format: | Multiple Choice |
| Sample Questions: |  |
| Exam Way: | Pearson VUE or authorized Nortel testing center (historical delivery); official online delivery information is unavailable. |
| Pre Condition: | No officially verifiable prerequisite information is currently available for this legacy Nortel exam. |
Nortel 920-119 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting and Maintenance | - Operational support
|
| Installation and Configuration | - Deployment procedures
|
| Symposium Call Center Architecture | - Overview of Symposium Call Center environment
|
| Symposium Agent Functionality | - Agent application features
|
| TAPI Fundamentals | - Microsoft TAPI concepts
|
| Integration and Connectivity | - Third-party application integration
|
920-119 Exam FAQ: Before You Book Your Seat
Nortel NNCSS-Symposium Call Center TAPI/Agent is an official Nortel exam, listed under exam code 920-119. A passing result earns you the NCSS certification at the Specialist level. It also ties into NNCSS (Nortel Networks Certified Support Specialist) - Symposium Call Center, extending its value across your certification roadmap. Employers read this credential as verified competence, which is why it keeps appearing in job requirements.
No officially verifiable prerequisite information is currently available for this legacy Nortel exam.
Requirements evolve, so confirm the current conditions before registering.
Yes. ActualPDF provides a free download demo of the Nortel NNCSS-Symposium Call Center TAPI/Agent material, so you can check the content before choosing a version. After purchase, a one-year warranty covers you: the latest version is sent to you as it releases, free for 365 days, and after expiry you can extend the update service at a 50% discount.
Your purchase is covered by a 100% money-back guarantee with clear conditions. Take the Nortel NNCSS-Symposium Call Center TAPI/Agent exam within 60 days of purchase; if you fail, provide your unqualified result by submitting a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and the full refund is processed within 7 days. The exam must match your product, candidate and payer names must match, and attempts within 3 days of purchase, unused downloads, free materials, and expired orders are not covered. Alternatively, exchange for two other exam products of equal value, free, or wait for updates while keeping your original product's update service.
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The Nortel NNCSS-Symposium Call Center TAPI/Agent syllabus spans 6 domains, led by Symposium Agent Functionality, Symposium Call Center Architecture, and Installation and Configuration. The complete topic list is published above; candidates who study the map first rarely get lost later.
