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Avaya 76940X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Converged Platform Support Exam |
| Exam Number: | 76940X |
| Related Certifications: | ACIS-7594 |
| Available Languages: | English |
| Exam Price: | $125 USD |
| Exam Format: | Drag-and-drop, Scenario-based, Multiple-choice |
| Passing Score: | 64% or 700/1000 |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 100-105 |
| Real Exam Qty: | 56-65 |
| Recommended Training: | Avaya Official Learning & Training |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or onsite at authorized Pearson VUE test centers |
| Pre Condition: | Hold valid ACIS-7594 certification; recommended hands-on experience with Avaya Converged Platforms |
| Official Syllabus URL: | https://www.avaya.com/en/support/training-certification/ |
Avaya 76940X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting & Support Tools | 25% | - General platform troubleshooting methodology - OEM component interfaces and management - Using PSN, KT documents and Avaya support ticketing system |
| Topic 2: Virtualization & Infrastructure | 20% | - VMware ESXi and vCenter upgrade procedures - Supported and unsupported VMware configurations |
| Topic 3: Security & Operational Best Practices | 10% | - Platform security fundamentals - System monitoring and health checks |
| Topic 4: Platform Architecture & Components | 20% | - ASP 4200 product components - Co-delivery vs Full Avaya Support installation |
| Topic 5: System Updates & Maintenance | 25% | - Backup and restore of platform solutions - Preventive maintenance procedures - Server, storage, PDU and switch firmware updates |
76940X Exam FAQ: Before You Book Your Seat
Avaya Converged Platform Support is an official Avaya exam, listed under exam code 76940X. A passing result earns you the ACSS - Avaya Solutions Platform certification at the Professional level. It also ties into ACIS-7594, extending its value across your certification roadmap. Employers read this credential as verified competence, which is why it keeps appearing in job requirements.
Expect 56-65 questions inside 100-105 on the Avaya Converged Platform Support exam. That pace punishes hesitation, so rehearse it: the ActualPDF software engine simulates the real exam scene, reminds you of the questions you got wrong, and pushes you to re-practice them until the clock stops being your enemy.
Passing Avaya Converged Platform Support requires 64% or 700/1000, and the official registration fee is $125 USD. Retakes charge the full $125 USD again, which is why experienced candidates treat preparation as the cheaper exam fee. Verify your readiness with repeated ActualPDF practice scores above the requirement before you commit to a date.
Hold valid ACIS-7594 certification; recommended hands-on experience with Avaya Converged Platforms
Requirements evolve, so confirm the current conditions before registering on the official exam page.
Registration for Avaya Converged Platform Support goes through the official channels listed here.
When you schedule, note that the exam is delivered Online proctored or onsite at authorized Pearson VUE test centers.
Avaya recommends the following training for Avaya Converged Platform Support candidates.
Follow any course with the 58 practice questions in the ActualPDF 76940X package; the software engine will even remind you which mistakes need another round.
Yes. ActualPDF provides a free download demo of the Avaya Converged Platform Support material, so you can check the content before choosing a version. After purchase, a one-year warranty covers you: the latest version is sent to you as it releases, free for 365 days, and after expiry you can extend the update service at a 50% discount.
Your purchase is covered by a 100% money-back guarantee with clear conditions. Take the Avaya Converged Platform Support exam within 60 days of purchase; if you fail, provide your unqualified result by submitting a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and the full refund is processed within 7 days. The exam must match your product, candidate and payer names must match, and attempts within 3 days of purchase, unused downloads, free materials, and expired orders are not covered. Alternatively, exchange for two other exam products of equal value, free, or wait for updates while keeping your original product's update service.
Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, which works 7/24 and normally replies within two hours. Installation is unlimited across your computers.
The Avaya Converged Platform Support syllabus spans 5 domains, led by Virtualization & Infrastructure (20%), System Updates & Maintenance (25%), and Platform Architecture & Components (20%). The complete topic list is published above; candidates who study the map first rarely get lost later.
Avaya Converged Platform Support Sample Questions:
Which two statements describe Product Support Notices (PSNs) from Avaya? (Choose two.)
- A. PSNs are only available on the psn.avaya.com web site.
Section: (none)
Explanation - B. PSNs provide information about issues that have been reported.
- C. PSNs are typically issued along with the Release Notes of a product.
- D. PSNs may contain potential fixes or workarounds.
Correct Answer: B,D 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
Which two upgrade tasks are required before upgrading the ESXi servers to 6.5? (Choose two.)
- A. Upgrade the PDU firmware.
- B. Upgrade the switch firmware.
- C. Upgrade the HP Server iLO firmware.
- D. Upgrade the HP Server firmware.
Correct Answer: B,C 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
Which statement about the LifeCycle Manage Workbook (LCM) and any time there is a change made to the ACP 4200 implementation is true?
- A. The LCM only needs to be updated when hardware devices are changed.
- B. The LCM is only needed when receiving the ACP 4200.
- C. Update the LCM with all changes and submit it via email to [email protected].
- D. Retrieve the LCM from ACP 4200 support prior to making any changes.
Correct Answer: C 🗳️
To get a visualization of the hardware components, and their positions in the ACP 4200 rack, which management application can an engineer use?
- A. vCenter Client in Flash mode
- B. vCenter Client in HTML5 mode
- C. MSC
- D. Orchestrator
Correct Answer: D 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
A support engineer is upgrading a PodFX 3.1 system to ACP 4200 4.0. In preparation for upgrading the HPE server firmware, the engineer notices that another colleague has already downloaded files.
Which two files should the engineer use? (Choose two.)
- A. SP99382.exe
- B. hp-firmware-ilo4-2.60-1.1.i386.rpm
- C. ACP_40_ilo4_261.bin
- D. bp-avaya-dl360g9-g10-ACP-4_0-New-only.iso
Correct Answer: C,D 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
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