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Cisco 642-832 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Layer 3 Routing Technologies | - EIGRP Troubleshooting
|
| Topic 2: IP Services | - First Hop Redundancy Protocols
|
| Topic 3: Layer 2 Technologies | - VLANs and Trunking Troubleshooting
|
| Topic 4: Infrastructure Services and Maintenance | - Device Management
|
Cisco Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT) Sample Questions:
1. Which three management categories are contained in the FCAPS network maintenance model? (Choose three.)
A) Accounting
B) Fault
C) Redundancy
D) Storage
E) Config
F) Telecommunications
2. Which two of the following options are categories of Network Maintenance tasks?
A) Foundational
B) Interrupt-driven
C) Structured
D) Policy-based
E) Firefighting
3. The implementations group has been using the test bed to do a `proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing scheme, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241 address.
Use the supported commands to isolated the cause of this fault and answer the following questions.
What is the solution to the fault condition?
Client is unable to ping IP 209.65.200.241

A) Under the EIGRP process, delete the network 10.1.4.0 0.0.0.255 command and enter the network
10.1.4.4 0.0.0.252 and 10.1.4.8 0.0.0.252 commands.
B) Change the AS number on the EIGRP routing process from 1 to 10 to much the AS number used on DSW1 and DSW2.
C) Enable EIGRP on the FastEthernet0/0 and FastEthernet0/1 interface using the no passive- interface command.
D) Disable auto summary on the EIGRP process
4. The implementations group has been using the test bed to do a `proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing schemes, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened DSW1 will not become the active router for HSRP group 10.
Use the supported commands to isolated the cause of this fault and answer the following questions.
What is the solution to the fault condition?

A) Under the track 10 object configuration delete the threshold metric up 61 down 62 command and enter the threshold metric up 1 down 2 command.
B) Under the track 1 object configuration delete the threshold metric up 1 down 2 command and enter the threshold metric up 61 down 62 command.
C) Under the interface vlan 10 configuration enter standby 10 preempt command.
D) Under the interface vlan 10 configuration delete the standby 10 track1 decrement 60 command and enter the standby 10 track 10 decrement 60 command.
5. Topic 13, Ticket 11 : IPV6 OSPF
Topology Overview (Actual Troubleshooting lab design is for below network design)
Client Should have IP 10.2.1.3
EIGRP 100 is running between switch DSW1 & DSW2
OSPF (Process ID 1) is running between R1, R2, R3, R4
Network of OSPF is redistributed in EIGRP
BGP 65001 is configured on R1 with Webserver cloud AS 65002
HSRP is running between DSW1 & DSW2 Switches The company has created the test bed shown in the layer 2 and layer 3 topology exhibits. This network consists of four routers, two layer 3 switches and two layer 2 switches. In the IPv4 layer 3 topology, R1, R2, R3, and R4 are running OSPF with an OSPF process
number 1.
DSW1, DSW2 and R4 are running EIGRP with an AS of 10. Redistribution is enabled where necessary.
R1 is running a BGP AS with a number of 65001. This AS has an eBGP connection to AS 65002 in the
ISP's network. Because the company's address space is in the private range.
R1 is also providing NAT translations between the inside (10.1.0.0/16 & 10.2.0.0/16) networks and outside
(209.65.0.0/24) network.
ASW1 and ASW2 are layer 2 switches.
NTP is enabled on all devices with 209.65.200.226 serving as the master clock source.
The client workstations receive their IP address and default gateway via R4's DHCP server.
The default gateway address of 10.2.1.254 is the IP address of HSRP group 10 which is running on DSW1
and DSW2.
In the IPv6 layer 3 topology R1, R2, and R3 are running OSPFv3 with an OSPF process number 6.
DSW1, DSW2 and R4 are running RIPng process name RIP_ZONE.
The two IPv6 routing domains, OSPF 6 and RIPng are connected via GRE tunnel running over the
underlying IPv4 OSPF domain. Redistrution is enabled where necessary.
Recently the implementation group has been using the test bed to do a `proof-of-concept' on several
implementations. This involved changing the configuration on one or more of the devices. You will be presented with a series of trouble tickets related to issues introduced during these configurations. Note: Although trouble tickets have many similar fault indications, each ticket has its own issue and
solution.
Each ticket has 3 sub questions that need to be answered & topology remains same.
Question-1 Fault is found on which device,
Question-2 Fault condition is related to,
Question-3 What exact problem is seen & what needs to be done for solution

Solutions:
| Question # 1 Answer: A,B,E | Question # 2 Answer: B,C | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: Only visible for members |
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