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Cisco 642-415 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: VoIP Connectivity and Resources | - Media resources, conferencing, and MoH planning - PSTN connectivity and hardware selection |
| Topic 2: Business and Technical Assessment | - Identify technical requirements related to call control - Identify business requirements for Unified Communications design |
| Topic 3: Cisco Unified Communications Manager Cluster Design | - Redundancy and cluster services selection - Hardware and LDAP integration requirements |
| Topic 4: Network Topology for Voice and Data | - LAN design considerations for voice/data convergence - WAN topology and remote survivability |
| Topic 5: Call Control Deployment Models | - Single-site call control deployment considerations - Multi-site centralized and distributed deployment models |
| Topic 6: Dial Plan and Numbering Design | - Directory number design and call coverage mechanisms - Hierarchical and scalable numbering plans |
| Topic 7: Security, QoS, and Environmental Requirements | - Security considerations in UC design - Environmental, power, and physical space requirements |
