PDF Version DemoFree demo, three versions, daily-checked content, 7/24 support with replies inside two hours, and a written refund policy: ActualPDF gives 2026 1z0-1064-22 candidates a complete, accountable Oracle B2B Service 2022 Implementation Professional service.
Oracle 1z0-1064-22 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle B2B Service 2022 Implementation Professional |
| Exam Number: | 1Z0-1064-22 |
| Available Languages: | English |
| Passing Score: | 62% |
| Certificate Validity Period: | 24 months |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 58 |
| Exam Price: | $250 USD |
| Exam Format: | Multiple Choice, Scenario-Based |
| Recommended Training: | Oracle B2B Service Implementation Training |
| Exam Registration: | Pearson VUE Oracle University Registration |
| Sample Questions: |  |
| Exam Way: | Online proctored or onsite testing at Pearson VUE centers |
| Pre Condition: | No mandatory prerequisites; hands-on experience with Oracle B2B Service is recommended |
| Official Syllabus URL: | https://education.oracle.com/oracle-b2b-service-2022-implementation-professional/pexam_1Z0-1064-22 |
Oracle 1z0-1064-22 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Entitlements and Service Level Agreements | 15% | - Action plans configuration - Entitlement concepts and coverage setup - Milestone management |
| Topic 2: B2B Service Foundation and Setup | 20% | - Security model, roles and privileges - B2B Service overview and architecture - Functional Setup Manager (FSM) usage - Enable B2B Service features |
| Topic 3: Knowledge Management | 15% | - Knowledge search and recommendation - Knowledge base enablement - Article lifecycle and security |
| Topic 4: Configuration, Integration and Analytics | 7% | - Customization tools and mechanisms - Integration architecture and file-based import/export - OTBI reports, infolets and dashboards |
| Topic 5: Service Request Management | 25% | - SR processing activities and searches - Set up SR creation and handling - Configure SR categories and service catalog - SR assignment rules and mapping |
| Topic 6: Digital Customer Service (DCS) | 10% | - DCS application creation and configuration - DCS architecture and components - Authentication and profiles setup |
| Topic 7: Omnichannel Communications | 8% | - SR audit and tracking - Inbound and outbound email setup - Email templates and routing |
Oracle 1z0-1064-22 Exam: FAQ for Serious Candidates
Oracle B2B Service 2022 Implementation Professional is an official Oracle exam, listed under exam code 1z0-1064-22. A passing result earns you the Oracle B2B Service 2022 Certified Implementation Professional certification at the Professional level. Employers read this credential as verified competence, which is why it keeps appearing in job requirements.
Expect 58 questions inside 90 minutes on the Oracle B2B Service 2022 Implementation Professional exam. That pace punishes hesitation, so rehearse it: the ActualPDF software engine simulates the real exam scene, reminds you of the questions you got wrong, and pushes you to re-practice them until the clock stops being your enemy.
Passing Oracle B2B Service 2022 Implementation Professional requires 62%, and the official registration fee is $250 USD. Retakes charge the full $250 USD again, which is why experienced candidates treat preparation as the cheaper exam fee. Verify your readiness with repeated ActualPDF practice scores above the requirement before you commit to a date.
No mandatory prerequisites; hands-on experience with Oracle B2B Service is recommended
Requirements evolve, so confirm the current conditions before registering on the official exam page.
Registration for Oracle B2B Service 2022 Implementation Professional goes through the official channels listed here.
When you schedule, note that the exam is delivered Online proctored or onsite testing at Pearson VUE centers.
Oracle recommends the following training for Oracle B2B Service 2022 Implementation Professional candidates.
Follow any course with the 78 practice questions in the ActualPDF 1z0-1064-22 package; the software engine will even remind you which mistakes need another round.
Yes. ActualPDF provides a free download demo of the Oracle B2B Service 2022 Implementation Professional material, so you can check the content before choosing a version. After purchase, a one-year warranty covers you: the latest version is sent to you as it releases, free for 365 days, and after expiry you can extend the update service at a 50% discount.
Your purchase is covered by a 100% money-back guarantee with clear conditions. Take the Oracle B2B Service 2022 Implementation Professional exam within 60 days of purchase; if you fail, provide your unqualified result by submitting a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and the full refund is processed within 7 days. The exam must match your product, candidate and payer names must match, and attempts within 3 days of purchase, unused downloads, free materials, and expired orders are not covered. Alternatively, exchange for two other exam products of equal value, free, or wait for updates while keeping your original product's update service.
Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, which works 7/24 and normally replies within two hours. Installation is unlimited across your computers.
The Oracle B2B Service 2022 Implementation Professional syllabus spans 7 domains, led by Entitlements and Service Level Agreements (15%), Knowledge Management (15%), and Digital Customer Service (DCS) (10%). The complete topic list is published above; candidates who study the map first rarely get lost later.
Oracle B2B Service 2022 Implementation Professional Sample Questions:
Question 1
Which three steps are required to set up a standard coverage for the following scenario: High Severity SRs must be worked round-the-clock and resolved in 24 hours (a First Response metric is not required), and the owner should be warned of pending expiration three hours before expiration?
A. Do not choose any optional criteria columns.
B. Create a new standard coverage using the delivered Contracts Service Entitlements Entitlement Type.
C. Choose all optional result columns.
D. Create an entitlement rule that specifies:-Condition Column Severity = High-Calendar = 24 by 7-Resolution Metric = 1440-Resolution Warning Threshold 180-Appropriate Start and End Dates
Question 2
Which two actions can you take when using Application Composer to create a new Trouble Ticket object?
A. You can create a trigger on the Trouble Ticket object using the Upon Import Into Database trigger event to update the custom "OpenTroubleTickets" of the Account object.
B. You can create a field rule or a field trigger on a field of the Trouble Ticket object but not both on the same field.
C. You can set a field rule to validate that the Priority field of the Trouble Ticket object is between 1 and 5
D. You can set an object rule to validate that a Trouble Ticket of Priority 1 cannot be saved without being assigned to a staff member.
Question 3
Which two options are true about role synchronization for Digital Customer Service (DCS)?
A. is required for every DCS instance
B. enables DCS user authentication through an identity management service (such as Engagement Cloud identity management)
C. is real time
D. also synchronizes userIDs and passwords between DCS and Engagement Cloud
Question 4
Milestones are a key component of Service Entitlements. Identify three correct options regarding milestones.
A. Milestones are customizable by an administrator to include any number of organization-specific milestone types.
B. Milestones are commitments to handle SRs within certain timelines.
C. Milestones can be configured to start, pause, or complete based on a complex expression with AND, OR, and parentheses.
D. Milestones can be one of four default types: 'First Response', 'Second Response', 'Final Action', and 'Resolution'.
E. Milestones are actions on a service request (SR) that must be completed by a specific time.
Question 5
You have been asked to manage the availability of Knowledge articles. The requirement is that agents, internal users, and external users should all have a way of accessing the articles.
Which three options achieve your customer's requirement?
A. Make them available for users with the "Knowledge Analyst" and "Knowledge Manager" roles only.
B. Make them available internally to agents as part of the Service Request Knowledge Panel.
C. Make them available externally to customers via My Digital Customer Service (DCS).
D. Make them available to external users by giving them access to the internal "My Knowledge" page.
E. Make them available to employees and agents via My Knowledge.
Solutions:
| Question 1 Answer: A,B,D | Question 2 Answer: A,C | Question 3 Answer: A,C | Question 4 Answer: A,C,D | Question 5 Answer: A,C,E |
