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IBM Tivoli Automation Sales Mastery Test v4 Sample Questions:

1. What is ISDM?

A) None of the above.
B) Part of TSAM.
C) A hardware solution.
D) A software only solution.

2. Tivoli Service Automation Manager supports what?

A) On-demand self-service. A build your own environment. Self service catalogue.
B) Limited network access. Location independent resource pooling.
C) All of the above.
D) On-demand self-service.

3. What are two key benefits that a consolidated operations solution provides?

A) Reduce the mean time to repair and improve control.
B) Improve visibility and control.
C) Reduce cost and improve service.
D) All of the above.

Solutions: